Help & FAQ's
If you are having any problems with your course or payment, or have any questions not answered below, please contact us via the "Contact College" button on the left or email info@CaliforniaArchitectCE.com
Frequently Asked Questions
- Do your courses satisfy the California Architects Board continuing education requirement?
- Do you provide a Certificate of Completion?
- I took your course for my last renewal, may I take it again for credit?
- Who is the course author?
- Are your courses accepted by the California Architects Board?
- Do other states, the AIA, or other organizations accept your course for mandatory continuing education?
- How do I receive credit for the course?
- Do you report course completion to my state board or other organization?
- May I review a course once I’ve completed it?
- Do I need a credit card to enroll in a course?
- Are credit card transactions secure?
- Do I need a PayPal account?
- Do I have to complete the course in one sitting?
- How do I access a course once I’ve enrolled?
- What’s a Transcript?
- Can I take a course even if I don’t need it for credit?
- Once I register, may I change my email address?
- What if I forget my password?
Do your courses satisfy the California Architects Board continuing education requirement?
YES. Our 5-hour California Disabled Access Course completely satisfies CAB's continuing education requirement. You may also combine our shorter courses with other courses taken here or elsewhere to meet the five hour requirement.
Please be aware that some course providers offer courses that claim to comply with California law; however, if the course content does not contain a significant amount of California access law, you risk delaying your license renewal. In other words, courses that only cover the ADA do not comply with SB1608.
Do you provide a Certificate of Completion?
Yes. Upon completion, your certificate will be emailed to you immediately. You may also download your certificate from the "My Completed Courses Page".
I took your course for my last renewal, may I take it again for credit?
YES. Our course may be taken for each renewal.
Who is the course author?
Our courses are prepared by a California-licensed architect with over 20 years of experience applying access laws to new and remodeled commercial, industrial, educational, medical and residential facilities.
To ensure that a course is actually completed, we withhold the course author's name until you complete your course.
YES. It has been our honor to have California-licensed architects from 48 states, DC, 3 U.S. Territories, and 23 other countries around the world as our customers. Be assured that those who have submitted our course to CAB have indeed had their licenses renewed.
WE GUARANTEE CAB ACCEPTANCE!
If the California Architects Board rejects our course, your purchase price will be refunded upon verification of rejection if we cannot secure acceptance for you.
Do other states, the AIA, and other organizations accept your course for mandatory continuing education?
Maybe. Most of the states we have checked in the past will accept our courses; however, rules change all the time and we cannot guarantee that you will receive credit from any entity other than the California Architects Board. If you are interested, please ask your state or organization if they will accept our course. If you need our assistance, please send us an email.
Some states that will accept our courses require a quiz. We offer a quiz to supplement our courses at no additional charge. Our quiz is available here: http://architectce.myicourse.com/menu/menu/38804.
Note: California DOES NOT require completion of the quiz.
As of January 1, 2012, the AIA no longer accepts self reporting of HSW credits.
We are not an AIA/CES provider -- We cannot provide AIA HSW credit -- However, you may self report our courses for general LU credit.
How do I receive credit for the course?
You receive credit when you complete the course and certify that you have spent the required time on the course. Once you do, the course is complete and your Certificate of Completion will be emailed to you immediately.
Do you report course completion to my state board or other organization?
No. Unfortunately, CAB is not set up for provider direct reporting. Reporting course completion is your responsibility.
May I review a course once I’ve completed it?
Sure! You may revisit a course for up to 30 days after completion. See "How do I access a course once I’ve enrolled?" below.
Do I need a credit card to enroll in a course?
A credit card or a Visa/MasterCard debit card is required. If you have a PayPal account, you may also pay for your course using your PayPal balance.
Are credit card transactions secure?
Yes. We use PayPal to process our credit card transactions. All credit card transactions are conducted over a secure system on the PayPal site and we do not see or store your credit card information. You do not need a PayPal account. We are PayPal Verified. PayPal users can Click the PayPal seal to see our verification.
Note: Your PayPal receipt and credit card/bank entry may identify us as
"ARCHITECT EDUCATION" or "ARCHITECTED"
Do I have to complete the course in one sitting?
No. You may exit and re-enter at any time. Our course software monitors your progress and knows where you left off. See "How do I access a course once I’ve enrolled?" below.
How do I access a course once I’ve enrolled?
If you’re not logged in, click on the login link at the top right corner of the screen to log in. Then click on the "My Enrolled Courses" button located on the left side of the screen. This will take you to your enrolled course list. Find the course you wish to resume and click "View course".
To revisit a completed course, go to "My Completed Courses".
DO NOT delete course from your course list. Doing so will permanently remove the course from your account and require re-payment to access the course again. Certificates for completed courses will also be lost.
What’s a Transcript?
Please ignore all transcript links. Our course system has the ability to send official email transcripts; however, we do not use this feature for CAB continuing education and CAB will not accept these transcripts. It is your responsibility to report your course completion. Do not have our system send a transcript to CAB!
Can I take a course even if I don’t need it for credit?
Absolutely! Our course could be of great benefit to many people, especially facility managers, building owners and other design professionals.
What if I forget my password?
Click on the login link at the top right corner of the screen then click the "Forgot Password" link below the login fields. You will need to enter the user name (e-mail address) that you used when you first registered. You will be sent an e-mail that contains a link back inside our site where you can re-set password.
If you have any questions not addressed above, please email us: info@CaliforniaArchitectCE.com
You may also call us at 209-622-3401.